[UPDATE] SaaSpocalypse persists: NICE and RELX still trade as AI-disruption casualties despite AI-native pivots
NICE is down roughly 37-52% over the past year, priced like an AI-disruption victim as generative tools threaten its CXone contact-center franchise, even after it embedded agentic AI natively and acquired Cognigy for $955M. RELX shares are off ~30%+ in London on parallel fears across scientific publishing, where a 2026 SPARC analysis found AI sentiment, not fundamentals, drove sector valuations lower. Both counter that proprietary data plus in-house AI raises switching costs, and traditional analysts remain more constructive than quant screens.